Jim and his staff want your repeat business and they treat you accordingly. I have used Dimension for all of my home computer needs as well as my entire office network for more years than I can count, and could not be more satisfied. They know what they are doing and are fair minded in their charges. By far better service and more reasonably priced than their bigger competitors. I would not go anywhere else!
I got a new computer for Christmas and my son told me to take my old one and the new one in to Jim at Dimension Computer. He got all my old files copied over. I love my new computer and i appreciated the fast service. I will come here again if i have any other computer needs.
A great shop for the area and perfect for finding those niche parts that you need. Often time's they will have a used part that you can get for a bargain compared to paying full price at the big box stores. Disclaimer: I worked here for about 3-4 months about 8 years ago, but I'll still come in and pick up parts/monitors or etc whenever I come in town for my parent/sister's computers.
I have used Dimension Computer on several occasions over the past two years. Jim and Chad are very friendly, helpful and consultative. I have taken my PC in for service multiple times and I have purchased another PC from them for my boys and later taken it back in for upgrades. Jim and Chad are patient, responsive and have, on numerous occasions, worked beyond their normal business hours in order to accommodate me. Dimension Computer has a quick service turn-around and their prices are very reasonable. Jim has made special trips in order to purchase hardware for my machines and has gone out of his way to work with hardware manufacturers in order to obtain warranty service on my parts rather than just selling me new hardware. I recommend Dimension Computer for your computer needs. It’s a lot like having a trusted friend that you can rely on to take care of your computer.
This company is beyond wonderful, I was recommended by a friend, and ever since I've been doing business with them, they have been top notch 10/10, easily. No matter where you live in Saint Louis, go to them, it's a small business, they do amazing, efficient, and timely work. Many different options to you, and no hassle nonsense. This company over best buy geek squad any day, ANY day. Support your small business. Support them in everything they do. GREAT company.
In and out in a half hour with success. My keyboard stopped working. First he got an external keyboard to work and then helped me find an inexpensive used keyboard replacement online rather than trying to make a fast buck by selling me a new one. Before I left he actually had my original one working. Problem solved and I felt like all along he was trying to do things the most efficient and least expensive way. Very honest and knowledgeable
Jim fixed my computer after my computer updated to Windows 10 and Internet won't connect. He not only fixed it, he cleaned up any bugs that may cause the same issue in the future whenever there's an update and taught me what to do. Excellent service! Will recommend all my family and friends. Cynthia Chiu
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